FREE UK Delivery On All Orders!


Price Match

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Shipping & Returns


We will aim to Delivery Your Special Bridal Shoes within 5 to 10 days. UK Delivery is FREE for UK addresses only not including Northern Ireland or Ireland. 

All our packages are signed for and come out under plain package and discreet. Upon the day of delivery, customers will receive either a text message or email with an hour timeslot of the expected time of delivery. International Dropship Prices: Upon checkout, the system will auto detect which country you are sending your parcel to, once you have added in the delivery address for example:
Albania £20.86,
Andorra £20.38,
Armenia £20.63,
Austria £20.38,
Azerbaijan £22.63,
Belgium £21.63,
Bosnia £20.86,
Bulgaria £20.86,
Croatia £23.99,
Cyprus £20.86,
Czech Republic £20.86,
Denmark £21.63,
Estonia £20.86,
Finland £21.63,
France £20.38,
Georgia £24.68,
Germany £20.38,
Gibraltar £17.92,
Greece £21.63,
Hungary £23.99,
Republic of Ireland £9.24,
Italy £20.38,
Latvia £20.86,
Lithuania £20.86,
Luxembourg £21.63,
Macedonia £20.86,
Malta £19.85,
Moldova £20.86,
Monaco £21.63,
Holland £20.38,
Norway £22.74,
Poland £20.86,
Portugal £20.38,
Romania £20.86,
Slovakia £23.99,
Spain £20.38,
Sweden £20.38,
Switzerland £22.74.

Returns Policy

14 day no quibble returns on unworn items, returned in all orginal pakaging,

If your purchase is damaged upon reciept, you can return it within 14 days of receipt, for a full refund or exchange, however we will ask for photographic evidence via email in the first instance.

We will then credit your account with the value of the goods. Please allow up to 14 days (from when we recieve the damaged item back to us) for the credit to show on your account. If for any reason a wrong size has been ordered and an exchange is not wanted, a credit note will be issued to you for the full amount owed. We do not refund the postage costs in getting the goods oriiginally to you, but we wll refund postage costs for returned items (but proof of costs are required). It is also the customer's responsibility to ensure the safe return of the goods and at their cost via tracked mail. Orders returned from abroad will not be refunded outward/return postage costs. Item/s must be returned in a brand new state with all stickers intact. If when your item/s are returned they look as though/are deemed to have been worn or have been damaged we will issue a credit note only. No refunds will be given for worn footwear and or intentional damaged footwear.

Need an exchange, no problem, please return the shoes in the original packaging and we'll exchange them for you. Please write a reason for return along with your name and order number and details of exhchange shoes/boots.

All our footwear is checked upon dispatch.

You can return the items to us here at Heeler Dealers, 70 Ball Hayes Road, Stoke on Trent, Staffordshire, ST6 6PH.

Please make sure the items are correctly protected to avoid damage.

Please post your items back to us using a tracked service like Ipostparcels, Hermes or Royal Mail.

Heeler Dealers will not repair, replace or substitute any goods that have been, in our opinion, subject to an accident, normal wear and tear, abuse, modification, attempted repair or misuse.